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Shipping Policy

Shipping and Returns Policy

We do our very best to ensure all items are shipped timely and accurately, with most items being shipped within 2 business days. During high-volume periods, such as around major holidays, the production time may be a bit longer.

We ship our products primarily via USPS with standard delivery usually taking 2-5 days. Priority mail is faster at 2-3 days for delivery.

All our products are shipped with tracking so that you may stay up to date with the progress of your shipment. If you have questions regarding a shipment, please contact at support@craftbeerbiscuits.com.

If your dog doesn't love our treats, we will refund 100% of the product cost (not including shipping) within 14 days of purchase. The buyer will be responsible for shipping the product back to 3028 Brookdown Dr., Columbus, OH 43235. Upon receipt of the product, we will refund the product cost.

In the case of a damaged package or defective product, please contact us at support@craftbeerbiscuits.com immediately for a replacement product to be sent to you.

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